1 hour ticket response
Timely assistance is our principal duty and that’s why we’ve got a team of skilled customer service technicians who are eager to offer a swift solution to any question that you may have. Simply send your customer support ticket from the Site Control Panel and we will get back to you within one hour at the latest. As a matter of fact, we work hard and aim for a 20–minute support ticket response time.
A Premium Client Support Service
We’ve got a team of web hosting support experts who will be happy to respond to all your requests whenever you need help. Almost all our tech support team representatives have several years of experience in the Linux website hosting sphere, which means that you can constantly depend on fast and exhaustive answers to your inquiries.
An Intuitive Help Center Section
To help you get a quick tip on how to use a certain feature, we have incorporated a very user–friendly Help section in the Site Control Panel. You can browse through a broad selection of web hosting account administration articles and website management articles, have a glimpse at the F.A.Q. database or watch our educational video tutorials.